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Our Approach

How will you grow your restoration business?

 If you want to grow your restoration business and improve the performance and profitability, then you must improve the decisions people make and the activities in which they engage. It is this unique approach to business that led Violand Management Associates to develop the Sustained Profitable Growth System for working with businesses. Addressing a business problem—whether it’s profitability, growth, employee morale, cash flow, or a variety of other common issues—without addressing the root cause of the issue is like taking pain relief medicine for a cold. It might make you feel better for a while, but in the long run, it does not help because it doesn’t address the root cause of the problem.

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How we grow your restoration business

Reaching sustained profitable growth

The Sustained Profitable Growth System is an explanation of the intersection of, and interaction between, the three underlying dynamics that lead to a business’s ability to sustainably grow your restoration business.

Over-focusing on one or two of the dynamics while ignoring the other creates friction within the company, thereby creating drag and throwing the company out of balance. Ultimately this can lead to a company’s growth stalling or declining. You can have the best policies and procedures in the restoration and cleaning industries, but if the right people aren’t performing them or if the owner or managers aren’t holding people accountable for results, they lose their effectiveness, resulting in declined profitability and service levels.

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Three areas of focus to grow your restoration business

Executive Development

Developing self-awareness and leadership skills within the leaders of the organization. While this is often overlooked, it is in fact the most critical, for without these skills the long-term performance of the other two dynamics can be seriously compromised and top performers will tend to leave. We focus on understanding the acumen, needs, and expectations of the Executive Team and partner with them to achieve results.

Personnel Development

Learning how to develop and work with a highly talented team. It addresses challenges on two levels: effective communication between the business leader and his team and helping managers work effectively together as a cohesive team rather than simply as a group of talented individuals. VMA advisors get to know your managers and help them to deliver superior levels of performance from themselves and the company.

Business Development

Building the technical components, processes, and measurable dynamics such as sales, profitability, cash flow, job performance, service quality, and KPIs. VMA works with you to install best practices in all areas of your business and to manage the organizational changes that take place in growing companies while providing you with tracking and reporting systems to measure your progress.

How we help grow your restoration business in each area

01

Executive Development

VMA takes great strides to understand the acumen, needs, and expectations of the Executive Team and partner with them to achieve their desired results.

  • Advisory Services

    VMA’s business consultants are specially trained to work with entrepreneurs and their unique personalities to help them achieve higher levels of leadership, management, and business acumen. We offer customized services to help restoration business owners achieve the goals that THEY choose for their business such as strategic growth, better work/life balance, selling their business, total turnaround, succession planning, and much more.

  • Programs, Webinars, and Workshops

    VMA offers a wide variety of industry-specific management and leadership training customized to your needs.

  • Management Development Program

    Scott Tackett facilitates a Master’s level program on fundamental, advanced leadership and management behaviors for owners and key managers in restoration and cleaning small businesses.

  • Violand's Executive Summit

    Violand’s premier program offers a two-day management and leadership retreat that, over time, culminates in receiving a Diploma in Small Business Management from Kent State University.

02

Personnel Development

VMA advisors get to know your managers and help them to deliver superior levels of performance from themselves and the company.

  • Advisory Services

    Our consultants work directly with you and your team, guiding you to implement organizational change. We partner with you as the owner to assess, train, and educate your employees to reach their full potential.

  • Position Specific Training Programs

    • Restoration Project Management
    • Technician Supervisory Training
    • Management Development Program
    • Restoration Estimating
    • Sales Force Development
    • Negotiating Effectively
    • Business Planning Retreats
  • The Violand Insitute

    Scott Tackett facilitates a Master’s level program on fundamental, advanced leadership and management behaviors for owners and key managers in restoration and cleaning small businesses.

03

Business Development

VMA works with you to install best practices in all areas of your business and provide you with tracking and reporting systems to measure how you’re growing your restoration business.

  • VMA System Library

    Filled with over 1,000 process documents, built from over 30 years of industry knowledge. These documents are proven industry-specific processes that have been adopted, implemented, and used by our clients.

  • Culture Forge

    Culture Forge is a system that helps you and your leadership team improve in these three critical aspects relating to recruiting and retention. It allows businesses to diagnose, assess, and learn to improve your company’s proficiency in attracting and retaining talented employees.

  • Financial KPI Dashboard

    Violand utilizes a custom flash report to measure your financial metrics regularly. This allows you to see the progress your business has made during our relationship.

What we do best

Strategic Growth

Choosing the most rewarding markets and services to help you reach and sustain profitable growth.

Turn Around

Re-energize your company to build a culture of high achievement and strong financial performance.

Mergers and Acquisitions

Buy, sell, or merge, we coach you on maximizing your company’s position and making sure you are ready as well.

Succession Planning

Developing the next generation of leadership within your organization to cultivate success.

Ready to build and grow the restoration business of your dreams?

You deserve the restoration and cleaning business of your dreams and know hiring us will get you there faster without all the headaches.