CLIENTS

As a trusted partner and client of Violand Management, we are able to offer you worksheets, checklists, forms, and job descriptions you may find useful on the job site or in the office. All of these documents can be customized to your company. You may download these forms to use at your convenience. If you would like additional forms that are not linked here, please call our office at +1 800 360 3513 or 330 966 0700 to let us know. For help editing these documents, you can download the guide below.

Operations

Project Management

  • Certificate of Completion

    The customer’s signature on this form verifies that the agreed-upon work has been completed to their satisfaction.

  • Change Order

    Formal acceptance of changes to the original contract.

  • Daily Site Report

    A daily documentation of who was on the job, what work was performed, and capturing pertinent readings.

  • Damage Assessment

    Assessment of the loss and prioritizing among the triple constraints of time, quality, and cost.

  • Emergency Service Instructions

    Documentation and checklist for emergency services for supplies and materials.

  • Fire Damage Checklist

    Documentation and checklist for technicians on fire-related losses.

  • Job Information Form

    The customer’s signature on this form verifies that the agreed-upon work has been completed to their satisfaction.

  • Job Profile

    Initial documentation for an upcoming job including client information, insurance information, loss details, job description, and directions.

  • Record of Drying Conditions

    Documentation of the dates, times, and readings to properly track structural drying.

  • Residential Carpet Cleaning Checklist

    Documentation and checklist for technicians to be used on all carpet cleaning jobs.

  • Restoration Job File List

    A list of the minimum recommended documentation contained in a complete restoration job file.

  • Water Damage Checklist

    Documentation and checklist of items that need to be completed on a water damage loss.

  • Water Mitigation Job Hazard Analysis

    Listing of safety precautions and potential hazards involved in water mitigation jobs.

Customers

  • Customer Material Selections

    Documentation for materials that have been selected for the job.

  • Customer Satisfaction Survey

    This form should be used for every job. Documentation of the customer’s satisfaction and feedback.

  • Personal Property Disclaimer

    The customer should use this form to document the contents the restoration contractor is responsible for.

  • Proposal

    Formal work proposal defining the terms and conditions under which the contractor will perform the work described in the final estimate.

  • Release of Liability

    Contract releasing contractor of liability when a policy holder refuses a needed service or repair.

  • Work Service Agreement

    The customer’s signature on this form verifies that the agreed-upon work has been completed to their satisfaction.

Subcontractor

  • Subcontractor Agreement

  • Subcontractor Application

  • Subcontractor Procedure (Office Use Only)

  • Subcontractor Performance Expectations

  • W-9 Form (PDF)

Human Resources

  • Disciplinary Action Form

    Form for documenting problems, solutions, and plans of action for disciplinary purposes.

  • Employee Exit Interview Questions

    Questions to ask during an exit interview with employees leaving your company.

  • Employee Exit Interview Questionnaire

    Questionnaire to be filled out by employees leaving your company.

Business Management

  • Market Share Estimation

    Calculations for estimating your market share of restoration losses within your service area.

Job Descriptions

  • Administration and Accounting
  • Human Resources
  • Management
  • Operations
  • Sales and Marketing
  • Technicians
  • Accounting and Human Resources Manager

    Position Description

  • Administration Manager

    Position Description

  • Billing - Office Assistant

    Position Description

  • Bookkeeper

    Position Description

  • Controller

    Position Description

  • Customer Relations Office Assistant

    Position Description

  • Office Administrator

    Position Description

  • Office Manager

    Position Description

  • Office Manager Bookkeeper

    Position Description

  • Receptionist Customer Service Specialist

    Position Description

  • VP - Administration and Marketing

    Position Description

  • Human Resources Assistant

    Position Description

  • CEO

    Position Description

  • General Manager

    Position Description

  • President and Commercial Sales

    Position Description

  • Branch Manager

    Position Description

  • Contents Manager

    Position Description

  • Division Manager

    Position Description

  • Operations Manager

    Position Description

  • Production Manager

    Position Description

  • Warehouse Manager

    Position Description

  • Project Manager

    Position Description

  • Project Coordinator

    Position Description

  • Restoration Production Manager

    Position Description

  • Cleaning and Restoration Sale Representative

    Position Description

  • Commercial Sales Representative

    Position Description

  • Restoration Sales Representative

    Position Description

  • Route Marketing Representative

    Position Description

  • Sales and Marketing Coordinator

    Position Description

  • Sales and Marketing Manager

    Position Description

  • Strategic Account Sales Representative

    Position Description

  • Sales Manager

    Position Description

  • Carpet and Restoration Technician

    Position Description

  • Contents Cleaner

    Position Description

  • Fire Technician

    Position Description

  • Lead Technician

    Position Description

  • Restoration Technician

    Position Description

  • Service Specialist

    Position Description

  • Technician Helper

    Position Description

  • Water Damage Technician

    Position Description