Restoration Project Management

Command The Chaos

Overview of the Restoration Project Management Program

Restoration Project Managers must to be able to close deals, plan efficiently, communicate effectively, delegate accordingly, and fully comprehend their assigned roles and responsibilities. To understand how to apply these skills to restoration, Violand Management Associates created this Restoration Project Management program—the benchmark for project management training in the restoration industry.

Next Course: April 7-12, 2025

Course completion qualifies for:

  • 43.25 Contact Hours from RIA
    • Meeting educational requirements to apply for PMP® certification
  • 14 Credit Hours from IICRC
    • A prerequisite for the WLS® and CR® certifications

Investment and Return

The typical Project Manager in a restoration company manages approximately $1-1.5 million in projects annually. Violand estimates that graduates of this program will increase their capacity and profitability by at least 5%, yielding $50,000 to $75,000 in improved performance within the first year alone.

The return on investment is huge and immediate, especially given the affordable cost of the program. In addition, the successful completion of Violand’s Restoration Project Management program meets the Project Management Institute’s educational requirements to apply for the Project Management Professional (PMP®) certification and counts as a prerequisite for the CR® and WLS® certifications.

About the Restoration Project Management Program


Focuses on developing the fundamental behaviors necessary to sell, estimate, and manage a restoration project. Violand started with the principles of project management and tailored them to the unique challenges found in today’s restoration business. The end result is advanced-level learning meets real-world experience.


Over 50 hours of training condensed into three weeks: two weeks of webinars and one week of classroom instruction at Kent State University’s Conference Center, concluding with a 200-answer exam. Upon passing the exam, graduates receive certificates of completion for two Kent State professional development programs and the Violand Certificate of Restoration Project Management.


The typical Project Managers in a restoration company manage approximately $1-1.5 million in projects annually. Violand estimates that graduates of this program will increase their capacity and profitability by at least 5%, yielding $50,000 to $75,000 in improved performance within the first year alone.

Your restoration project manager will learn:

Overview of Project Management:
Understand roles
Define Project Management as a discipline

Customer Service:
Identify key criteria to gain referrals
Common pitfalls and strategies

Quality Control:
Methods to achieve consistency
Best practices and improvement techniques

Building relationships
Have better follow-through

Time Management:
Understand the importance of prioritizing
Identify the best use of time

Project Administration:
Job files, job costing, profit analysis
Proper invoicing and project debriefing

The different levels of communication
Successful frequency

Asking the right questions
Creating value-added agreements

Project Management Principles:
Project life cycle phases
Manage projects at scale

Overview/Introduction: Meet with participants from across the U.S. and learn about the program’s subjects and presenters, along with the disciplines and responsibilities of Restoration Project Managers.

Project Administration: How to create effective administrative procedures and practices for proper documentation and job files, planning and authorization, file review, and historical accuracy and records.

Leadership Essentials: Learn how to manage risk and to properly adhere to and enforce contracts while following standards set by the S500. Other topics include tort liability, AOBs, change orders, liens, and other legal issues.

Workplace Safety: A leading restoration industry customer service professional provides tips and strategies to help you increase your service and experience with even the toughest customers and jobs.

Quality Control: Master the important concepts of quality including variations, root cause analysis, problem-solving, continual improvement, and process standards to satisfy customer requirements and stay on budget.

Day 1:
Time Management, Communication, Managing Subcontractors

Day 2:
Negotiating Effectively

Day 3:
Project Lifecycle and Managing Jobs

Building Trust:
Project Lifecycle and Managing Jobs

Day 5:
Project Lifecycles and Managing Jobs, Technology in Project Management

Day 6: Exam Day

Enable Restoration Project Managers to:

close more deals

delegate accordingly

plan efficiently

fully comprehend their role and responsibilities

communicate effectively

make more-effective use of their time

Particpant Feedback Survey Answers


Satisfied/very satisfied with the program



The program was worth the time invested



Would recommend the program to others


Restoration Project Management Program


Per attendee

14 credit hours – IICRC
43.25 contact hours – RIA

Next Course: April 7-12, 2025