Management Development Program
Leaders are made, not born
Overview of Restoration Management Development Program
This restoration manager training is specifically tailored to the challenges of the restoration and cleaning industries and is designed to create within each participant the skills associated with results-driven management and leadership. This program offers each participant practical, real-world concepts that will have a direct influence on his or her ability to increase efficiencies, effectiveness, and the bottom line.
Why Restoration Manager Training?
Management development, specifically industry-leading management development, goes beyond the softer side of getting everyone to feel good. As responsibilities increase and the workforce extends in diversity and experience, a manager’s role to oversee both people and policy has never been more difficult. Every decision made has a cost. It is reflected in performance, company morale, customer service, and profitability. So what is the cost of making the wrong decision? Everything.
Proper management is about understanding behaviors and being firm, fair, and consistent in applying them. Violand’s Management Development Program is the industry leader in developing these crucial behaviors. The primary objective of this program is to develop managers who can produce measurable bottom-line results. Each of the 48-week, web-based classes is geared toward equipping the manager to exceed the goals of the organization. Classes are capped at 8 students and are comprised of owners, managers, and family members looking to assume more responsibility. This allows an open and free dialogue to explore the dynamics of any small business.
Companies Don’t Develop People
People Develop Companies
There are two major fallacies with modern leadership and management perception.
people will grow naturally into their position.
leaders are born, not made.
About the Restoration Management Development Program
Content
A curriculum tailored to the challenges of managers in the restoration and cleaning industries. This program teaches each participant practical, real-world concepts that focus on results-driven management to increase efficiencies, effectiveness, and the bottom line.
Structure
Each of the 48-week, web-based classes is geared toward equipping participants to meet and exceed the goals of their organization. It is vital to an organization to develop managers who can confidently improve their company’s performance through the people they manage.
Benefits
Enable your managers to produce measurable bottom-line results that allow them to make better decisions quickly. Managers will make more effective use of their time, become exceptional leaders, and be fully equipped to confidently address the day-to-day challenges of managing employees.
Your restoration manager will learn
Foundations of Management
Time Management: Learn how to stay on task and make the most out of your day
Supervisory Skills: Focusing on their rights and responsibilities, including how to translate from worker to supervisor
Leadership Essentials: Establishing good interpersonal work relationships and developing the ability to spark others
Workplace Safety: Examine fundamental requirements in order to ensure a safe and healthy workplace for employees.
Managing Positive Discipline: Approach the disciplinary procedure from a positive, not negative, perspective to solve
Workplace Motivation: Basic motivation theories and concepts, and understand what really motivates employees
Intermediate Management Skills
Effective Communication: Investigate and discuss the concepts of communication necessary for building successful working relationships
Performance Management: Key concepts are explored regarding what causes people to behave the way they do and how to conduct performance evaluations
Resolving Conflict: The differences between destructive and constructive conflict and cooperation with guidelines for resolving issues
Coaching for Success: Changing the perception of coaching and that successful coaching guides employee behavior toward desired results
Power of Delegation: The components of effective delegation, and the benefits and importance of developing your own strategy
Managing for Accountability: Focus on leadership skills and enforce self-improvement in ALL employees
Advanced Management Skills
Team Building: Identify and
build high performing teams and manage them to clearly defined outcomes and goalsAdvanced Leadership: Work on challenging issues faced by leaders and how to influence others toward transformation leadership
Decision Making: Identify your personal approach to making decisions and ways to improve on those skills to make the right decisions
Building Trust: Understand the business case for trust and the steps necessary to create it
Creative Thinking: The importance of strategic and creative thinking for the 21st century supervisor
Interviewing Skills: recognize the
knowledge, skills, and abilities of a candidate to hire and retain “A” players
Enable Restoration Managers to:
Particpant Feedback Survey Answers
Satisfied/very satisfied with the program
The program was worth the time invested
Would recommend the program to others
Management Development Program
Per Attendee
14 credit hours – IICRC
92 contact hours – RIA
