Focus | Lead | Execute
"This took me out of my comfort zone in speaking up and out with others and has increased my confidence and ability to deal with
staff, and listen more attentively to their needs and suggestions."
This restoration manager training is specifically tailored to the challenges of the restoration and cleaning industries and is designed to create within each participant the skills associated with results-driven management and leadership. This program offers each participant practical, real-world concepts that will have a direct influence on their ability to increase efficiencies, effectiveness, and the bottom line.
Management development, specifically industry-leading management development, goes beyond the softer side of getting everyone to feel good. As responsibilities increase and the workforce extends in diversity and experience, a manager’s role to oversee both people and policy has never been more difficult. Every decision made has a cost. It is reflected in performance, company morale, customer service, and profitability. So what is the cost of making the wrong decision? Everything.
1. People will grow naturally into their position.
2. Leaders are born, not made.
Proper management is about understanding behaviors and being firm, fair, and consistent in applying them. Violand’s Management Development Program is the industry leader in developing these crucial behaviors. The primary objective of this program is to develop managers who can produce measurable bottom-line results. Each of the 48-week, web-based classes is geared toward equipping the manager to exceed the goals of the organization. Classes are capped at 8 students and are comprised of owners, managers, and family members looking to assume more responsibility. This allows an open and free dialogue to explore the dynamics of any small business.
A curriculum tailored to the challenges of managers in the restoration and cleaning industries. This program teaches each participant practical, real-world concepts that focus on results-driven management to increase efficiencies, effectiveness, and the bottom line.
Each of the 48-week, web-based classes is geared toward equipping participants to meet and exceed the goals of their organization. It is vital to an organization to develop managers who can confidently improve their company’s performance through the people they manage.
Enable your managers to produce measurable bottom-line results that allow them to make better decisions quickly. Managers will make more effective use of their time, become exceptional leaders, and be fully equipped to confidently address the day-to-day challenges of managing employees.
Time Management: Learn how to stay on task and make the most out of your day
Supervisory Skills: Focusing on their rights and responsibilities, including how to translate from worker to supervisor
Leadership Essentials: Establishing good interpersonal work relationships and developing the ability to spark others
Workplace Safety: A manager’s most important responsibility is the safety of the workplace
Managing Positive Discipline: Approach the disciplinary procedure from a positive, not negative, perspective to solve
Workplace Motivation: Learn how to keep yourself and those around you motivated even during the toughest challenges
Effective Communication: Investigate and discuss the concepts of communication necessary for building successful working relationships
Performance Management: Key concepts are explored regarding what causes people to behave the way they do and how to conduct performance evaluations
Resolving Conflict: The differences between destructive and constructive conflict and cooperation with guidelines for resolving issues
Coaching for Success: Coach to inspire, motivate, and unlock an employee’s potential to reach their maximum abilities
Power of Delegation: The components of effective delegation, and the benefits and importance of developing your own strategy
Managing for Accountability: Hold yourself and others accountable while building and maintaining successful business relationships
Team Building: The best teams are more than the sum of their parts. Build a team that will take you to new heights
Advanced Leadership: Work on challenging issues faced by leaders and how to influence others toward transformation leadership
Decision Making: Identify your personal approach to making decisions and ways to improve on those skills to make the right decisions
Building Trust: Understand the business case for trust and the steps necessary to create it
Creative Thinking: The importance of strategic and creative thinking for the 21st century supervisor
Interviewing Skills: The biggest challenge for businesses today is hiring. Implement proper hiring to secure top talent
produce measurable bottom line results
become exceptional leaders
make correct, informed decisions quicker
develop the ability to build and sustain trust
build confidence in managing employees
learn how to set and communicate expectations
make more effective use of their time
manage for accountability and performance
Satisfied/very satisfied with the program
The program was worth the time invested
Would recommend the program to others
14 credit hours – IICRC
92 contact hours – RIA