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Focus | Lead | Execute
Since 1987, Violand Management Associates has been coaching restoration, plumbing, hvac, and other direct labor service contractors to achieve sustained profitable growth in their companies through our Advisory Services and individual training programs.
By educating your managers and key employees, they are able to elevate their service, increase their workload, and provide a higher rate of return on your investment in them. Violand can customize any program to the specific needs of your company and your employees.
Violand guides restoration, plumbing, hvac, and other direct labor service contractors to achieve sustained profitable growth through our Advisory Services and individual training programs. We have helped hundreds of business owners achieve their dreams, whether that includes driving growth, increasing profitability, preparing the next generation, turning around a business, achieving a better work-life balance, or preparing a business for sale.
Our Advisory Services model is customized to your unique company and its special challenges. Our advisors are experienced in a broad range of business disciplines and are there to work one-on-one with you and your staff. As a client, you will also have access to the entire Violand team comprised of those with specialties in sales, marketing, human resources, operations, and finance.
Violand is also your go-to company for professional training programs for restoration estimators, sales professionals, technician supervisors, managers and executives, and project managers.
We enrich the lives of business owners and their teams. We are personally invested in helping them achieve their dreams and aspirations.
We are an entrepreneurial organization, bound by a set of common values and philosophy, dedicated to becoming the leading authority for small business management through thought leadership, inspiration, counseling, guidance, and support.
We work with companies throughout North America, Canada, and Australia to develop the non-technical skills of restoration, plumbing, hvac, and other direct labor service professionals. Our team brings both industry and outside experience in sales and marketing, management development, restoration project management, restoration estimating, and business planning. We take proven, advanced concepts and customize them for restoration businesses like yours. We provide training for large groups and conventions including DKI, RIA, Crawford’s Contractor Connection, and many franchise groups. For larger companies, we offer on-site training.
We developed our unique, three-point Sustained Profitable Growth™ approach to working with companies. Using this approach solves business issues and develops the professional and managerial acumen of key individuals to grow restoration, plumbing, hvac, and other direct labor service companies, creating a greater business impact.
This also allows us to offer more-effective solutions to business problems, using performance and tracking measures to address root causes rather than symptoms.
As an author and popular keynote speaker, Chuck is a respected authority on entrepreneurial small businesses, having spent over thirty years as both a business consultant and an executive coach. Chuck is a regular contributor to trade journals and newsletters and is the author of the popular weekly leadership series Monday Morning Notes and his first book The Entrepreneurial Conspiracy.
Tim is a leading expert on operations, organizational development, and project management in the restoration and cleaning industries. Prior to joining Violand Management, Tim served as both a general manager and a national disaster-response manager for two well-respected, high performing restoration companies.
Karen’s expertise is in administration, project management, and copy editing. She has worked for small entrepreneurial companies as well as large corporations, interacting with those at all levels of business. Before joining VMA, Karen was the administration/operations manager for a fast-growing Inc. 500 company.
Jeff has a broad range of experience in sales and marketing having held the titles of territory manager and VP. He also knows family-owned small businesses, having been a managing partner for a franchise in the hardware industry where he specialized in catastrophic restoration cost estimation.
Dennis is an accomplished sales and marketing professional with an extensive background in industries such as HVAC, hardware, and plumbing, excelling at capturing market share while increasing brand loyalty. Prior to joining VMA, Dennis worked in commercial sales for a Fortune 100 company.
Liz’s entire career has been in the accounting world. She started at a public accounting firm, working with clients in the construction industry before gaining experience as an accounting and property manager overseeing residential and commercial construction offices and performing tasks for all phases of construction.
For most of her career, Allison worked as a retail operations manager where she oversaw the operations of a local chain of nationally recognized stores. While there, she gained a wealth of experience in customer service, new employee training, and organization.
Much of Bre’s knowledge comes from time spent as an administrative tech for a large financial services company where she also gained experience in managing continuous improvement projects, manufacturing strategies, customer service, and organizational skills.
Amanda comes to Violand after receiving her master’s degree from Kent State University. Through her education, along with several supervisory and management positions, she gained experience in project management, time management, and organizational skills.
Scott is recognized as a leading authority in human resources, organizational development, and organizational leadership, having spent most of his career in the human resources arena. He consults with numerous companies and professionals on all facets of the business to help them achieve maximum growth.
John is an authority in sales, sales management, and entrepreneurship, having worked for a Fortune 500 manufacturer and owned a franchise business. His experience and coaching style help clients exceed their goals in sales, cost control, and producing high-performing teams in any competitive environment.
Bill is a highly respected coach, mentor, and entrepreneur, having spent most of his career in the restoration industry. After owning and running successful restoration companies for over thirty years, he now uses his unique insights to help businesses overcome difficult challenges and achieve their professional goals.
Chris is a veteran of the restoration industry, having experience as an independent claims adjuster before becoming an estimate reviewer and a district manager for the world’s largest independent claims management company. He targets sustained growth for clients through team building, conflict resolution, and data analysis.
Josh is a seasoned veteran of the restoration industry with a background in operations, estimating, and project management for two highly respected restoration companies. His analytical approach and “meet you where you are” coaching style help clients create highly functioning teams to achieve sustained growth on their terms.
Cara is a veteran of the restoration industry with thirty years’ experience in sales, management, and most recently, as technical instructor for one of the industry’s largest firms. She assists clients in reaching their sales and profit goals by helping them focus on leadership, creating a supportive culture, and streamlining processes to produce results.
Shauna is a business coach and mentor specializing in team development, business systems, and quality management. As the former owner of a concrete and foundation repair business she has a deep understanding of business operations and uses her knowledge to help businesses run more effectively and grow, while building the company’s culture.
Do you want us to help you scale your restoration business?
Industry-leading business coaching and professional training provide the answers you are looking for to help you gain a competitive advantage
Our office
7026 Mears Gate Dr. NW
North Canton, OH 44720
Mon – Fri: 8:00 – 5:00 ET
Call us
330 966 0700
Drop us a line
office@violand.com