Teams and Culture
The Elephant Problem: The Ledger No One Tracks
Success in business isn’t only measured in revenue. Sometimes the most m...
Articles
Insights and Resources for Business Growth
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Sales and Marketing
The Trust-First HVAC Sales Strategy
If 92% of the public doesn’t trust salespeople, how do you still win the...
Teams and Culture
The Power of Informal Peer Groups
The biggest thing missing early in many restoration careers isn’t skill....
Operations and Systems
The Disciplined Entrepreneur: Building Scalable, Profitable Restoration Businesses That Endure
The most successful restoration companies don’t rely on luck. They rely ...
GPS Podcast
What Every Restoration Owner Should Know About Insurance
Learn the biggest insurance risks in restoration with Ross Driscoll Jr. ...
Leadership and Management
Better Days Ahead: The Value of Business Coaching
When a business owner asked, “Why do I need coaching?” it sparked a deep...
Human Resources
Ask Different Questions
Great employees make us better. In fact, that’s one of the things we sho...
Human Resources
Falling In Love
We think our new employee is the most beautiful and competent employee i...
Human Resources
Driver Education, Part II
As business leaders we can do a lot to set new managers up to succeed by...
Human Resources
Driver Education, Part I
Too often we don’t invest the same effort and money into developing the ...
Human Resources
How to Fix Employee Performance 3 Reasons & Solutions
How do you fix employee performance? 3 reasons & solutions to corre...
Human Resources
Overcoming Hiring Challenges In The Restoration Industry
When it comes to hiring capable and motivated people in the cleaning and...
Leadership and Management
From Can-Do-It to Conduit: Redefining Success and Learning to Let Go
Business owners examine how success shifts from survival to purpose, and...
Leadership and Management
From Can-Do-It to Conduit: The Leadership Shift Every Business Owner Must Make
A look at the leadership transition many business owners face as their c...
Leadership and Management
When Freedom Becomes a Cage: A Leadership Lesson for Business Owners
Discover how business owners can lose their sense of freedom—and how str...
Leadership and Management
Curiosity Is King: Why Great Leaders Never Stop Learning
Great leaders never stop learning. Discover how curiosity drives better ...
Leadership and Management
When Success Creates a New Dilemma
Reaching stability is only the beginning. Learn how business leaders can...
Leadership and Management
Why Every Business Leader Should Welcome Boredom
Boredom might be your business’s secret advantage. Find out how slowing ...
Operations and Systems
Understanding Business Life Cycles: Part XV
Are you leading with trust and humility? See what it takes to move your ...
Operations and Systems
Understanding Business Life Cycles: Part XIV
Running a business can feel like running in place. Learn how to find ful...
Operations and Systems
Understanding Business Life Cycles: Part XIII
Is your team aligned to help your business reach its full potential? Fin...
Operations and Systems
Understanding Business Life Cycles: Part XII
The ‘Them’ phase is where businesses thrive. Find out how to ensure sust...
Operations and Systems
Understanding Business Life Cycles: Part XI
Discover why achieving big goals can leave business owners feeling unful...
Operations and Systems
Understanding Business Life Cycles: Part X
Understand how companies in the ‘Them’ business cycle phase align people...
Teams and Culture
Being Civil At Work, Part II
5 suggestions to help counter the rise of incivility in your business an...
Teams and Culture
Being Civil At Work
When things aren’t going well in business, stress goes up and civility s...
Teams and Culture
The Importance of Telling Stories
Culture is built through people and their stories. See how storytelling ...
Teams and Culture
Assumptions
Over time, the results of a handful of simple misunderstandings or misdi...
Teams and Culture
Cover Me
We’ve all experienced the responsibility we have as team members to cove...
Teams and Culture
Fixing and Healing
In the trades or service industries, the physical manifestation of the j...