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Online training

Administrative Excellence

Equipping administrative professionals with the clarity, confidence, and tools to excel. Participants will build habits, sharpen essential competencies, and walk away with practical tools and worksheets to help manage everyday tasks while elevating their performance and impact.
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6
Weekly Sessions
60
Minutes Each
$449
Per Attendee

About the Course

The Administrative Excellence program focuses on the skills that help you stay on top of your work and support your team more effectively. It’s practical, hands-on, and built around real situations you deal with every day.

Each session builds on the last, with group discussion, shared experiences, and exercises that help you apply what you’re learning right away.
Communicate clearly with customers, coworkers, and managers.
Stay organized and keep priorities from slipping through the cracks.
Manage your time and workload without feeling constantly behind.
Step up, take initiative, and handle responsibilities with confidence.

Who this training is for:

  • Administrative Assistants
  • Office Managers
  • Bookkeepers
  • Project Coordinators
  • Customer Service Reps
  • HR Generalists

Our Promise

By the end of the course, you’ll feel more confident in your role, more in control of your work, and better equipped to support your team consistently.
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What Participants Will Walk Away With

This course is designed to help you:
Set a professional growth goal
Learn and adapt to communication styles
Identify and implement time-saving habits
Create a personalized organization system
Manage tasks, calendars, and duties
Build a tech-skills improvement roadmap

Meet the Instructor

Karen Tuersley
Director of Administration
Karen is an expert in organizational systems and administrative operations, known for her structured, detail-driven approach to getting things done right. With experience across both entrepreneurial and corporate environments, she brings practical insight into building processes that improve efficiency and support high-performing administrative teams.
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Course Structure

Owning Your Role
Gain clarity, confidence, and direction

Communication Skills and Working Styles
Build trust and collaborate well with others

Building Organization Systems That Work
Stay ahead, not overwhelmed

Time Management and Prioritization
Focus on what matters most

Project Management Basics
Manage moving pieces with ease

Problem Solving, Initiative, and Readiness
Be ready and resourceful

What Past Participants Are Saying

The results are in:
Would recommend to others
100%
Overall satisfaction rating
89%
"Attending the Administrative Excellence class from Violand was truly a game-changer. It was not only incredibly beneficial, but also packed with practical, real-world tips that I could apply immediately."
2025 Participant
"I would definitely recommend this training to others. It has improved the way I work and helped me become more effective and intentional in my day-to-day tasks."
2025 Participant
"Great class to help you see the big picture, get more organized and encourage you to be even better in your role."
2025 Participant

Build the Foundations for Success

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