Teams and Culture
EQ: Keys to a Healthy Company Culture, Part I
Emotional intelligence is the ability to understand, use, and manage you...
Articles
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Leadership and Management
Never Give In, Part II
Fortunately for most of us business is rarely a matter of life and death...
Leadership and Management
Never Give In, Part I
Most problems in business don’t materialize out of the blue. Many have t...
Teams and Culture
Cardboard Boxes
Sometimes, it’s good to pause and take a closer look inside the cardboar...
Teams and Culture
Gratitude, Part II
Millions of dollars and countless hours have been spent conducting inter...
Teams and Culture
Gratitude, Part I
Most of us learn at an early age that it’s polite to thank others for th...
Leadership and Management
Ask Two Questions
The route to outstanding leadership doesn’t always go through elevated t...
Leadership and Management
Four Quarters in Football and Business
Sports are often used in metaphors for business and rightly so. Your ann...
Leadership and Management
Internal Work, Part II
If we expect the strategic plan we write for our business to succeed, we...
Leadership and Management
Internal Work, Part I
As part of the Strategies for Success program I’ve done through Jon-Don ...
Foundations for enduring leadership
Learn the proven tools and frameworks drawn from decades of experience guiding growing businesses.
Most of the problems small businesses experience have more to do with the business owner's behaviors than they do with markets, competitors, or having the right processes in place. This is because small businesses are reflections of their owners and frequently take on the owner's behavioral characteristics.
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People are one of the few remaining, reliable sources of sustainable, competitive advantage. Competitors will copy marketing strategies, and technology and process advantages will fade over time, but having the best people for your organization will turn customers into raving fans, allowing you to have a more enjoyable ride as you achieve your goals.
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