GPS Podcast
Why Sales Reps and Sales Managers Clash (and How to Fix It)
We break down the real reasons behind the tension between sales reps and...
Articles
Insights and Resources for Business Growth
Get the latest articles and insights on leadership, teams, and business performance delivered to your inbox.
Teams and Culture
The Front-Page Test
Before you react, pause. The front-page test helps you avoid costly mist...
Leadership and Management
Second-Generation Leadership Requires More than Inheriting the Business
Inheriting a restoration business is only the beginning. Learn the leade...
GPS Podcast
Technical vs. Soft Skills: What Matters Most in Business
Darren Hudema of PuroClean shares insights on technical vs. soft skills,...
Sales and Marketing
Business Lessons in an Ice Cream Shop
Business lessons on pricing and value: how customers evaluate cost, make...
GPS Podcast
What Separates Restoration Companies That Survive vs. Those That Don’t
Restoration business insights on hiring, sales challenges, and what sepa...
Human Resources
Overcoming Hiring Challenges In The Restoration Industry
When it comes to hiring capable and motivated people in the cleaning and...
Human Resources
18th Anniversary Issue, Part II
In the current job market, highly talented job seekers can afford to be ...
Human Resources
18th Anniversary Issue, Part I
With record low unemployment causing intense competition for talented pe...
Human Resources
Empowerment VS. Entitlement, Part IV
We are never going to have a perfect workplace. It can even feel like th...
Human Resources
Empowerment VS. Entitlement, Part III
As a company grows, the employees needed to continue that growth change....
Human Resources
Empowerment VS. Entitlement, Part II
When businesses are new or smaller in size it’s common for their culture...
Leadership and Management
Better Days Ahead: The Value of Business Coaching
When a business owner asked, “Why do I need coaching?” it sparked a deep...
Leadership and Management
After the Kickoff: Leadership Habits That Keep Q1 on Track
January sets the plan. February tests leadership. Learn how to keep your...
Leadership and Management
From Can-Do-It to Conduit: The Legacy Your Leadership Leaves
What legacy will your leadership leave? A reflection on character, humil...
Leadership and Management
From Can-Do-It to Conduit: Becoming the Leader Others Grow Through
True leadership is not about doing more. It is about growing others. Lea...
Leadership and Management
From Can-Do-It to Conduit: Redefining Success and Learning to Let Go
Business owners examine how success shifts from survival to purpose, and...
Leadership and Management
From Can-Do-It to Conduit: The Leadership Shift Every Business Owner Must Make
A look at the leadership transition many business owners face as their c...
Operations and Systems
Understanding Business Life Cycles: Part XI
Discover why achieving big goals can leave business owners feeling unful...
Operations and Systems
Understanding Business Life Cycles: Part X
Understand how companies in the ‘Them’ business cycle phase align people...
Operations and Systems
Understanding Business Life Cycles: Part IX
Are you leading your business to success or stalling its growth? Learn h...
Operations and Systems
Understanding Business Life Cycles: Part VIII
Understand how the right mix of IQ, BQ, and EQ can transform your compan...
Operations and Systems
Understanding Business Life Cycles: Part VII
Financial viability, stronger HR, and advanced systems—learn what’s need...
Operations and Systems
Understanding Business Life Cycles: Part VI
Navigate the ‘We’ phase of business growth – embrace challenges, b...
Teams and Culture
Assumptions
Over time, the results of a handful of simple misunderstandings or misdi...
Teams and Culture
Cover Me
We’ve all experienced the responsibility we have as team members to cove...
Teams and Culture
Fixing and Healing
In the trades or service industries, the physical manifestation of the j...
Teams and Culture
A FRESH LOOK AT YOUR BUSINESS, Part II
What I had planned for my short plane ride across the Midwest was to lis...
Teams and Culture
A FRESH LOOK AT YOUR BUSINESS, Part I
I would like to challenge you to go beyond just LOOKING at your business...
Teams and Culture
The Cherry On Top
I know a high-level executive whose cherry on top for his customers is t...