Leadership and Management
Guessing
Gut instinct and analysis meet in every decision. Explore how leaders ma...
Articles
Insights and Resources for Business Growth
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GPS Podcast
The Hiring Playbook: Building an Onboarding Process That Works
The first 90 days can make or break a new hire. Kelley Dolan and Josh Ba...
Teams and Culture
Are We There Yet? The Road Map to Sustainable Growth
Success comes from knowing your destination, sharing it with your team, ...
Teams and Culture
Restoration’s Next Wave of Competition
Why AI-Displaced Corporate Professionals Will Be Competing for Market Sh...
Teams and Culture
The Daily World Cup of Problem-Solving
Service work is a nonstop test of problem‑solving. This article shows ho...
Leadership and Management
Stop Selling, Start Listening: A Better Sales Approach
Sales improve when you stop pitching and start listening. Learn how bett...
Human Resources
Would Top Talent Choose Your Company? Here’s How to Find Out
How do candidates see your business? This leadership gut check can revea...
Human Resources
Micro/Macromanagement: Balancing Direction and Empowerment with Employees
Leadership is not one size fits all. Learn how to adapt your management ...
Human Resources
Recruiting, Hiring, and Training: The Never-Ending Story
It’s harder than ever to find good people, and we know that recruiting, ...
Human Resources
Ask Different Questions
Great employees make us better. In fact, that’s one of the things we sho...
Human Resources
Falling In Love
We think our new employee is the most beautiful and competent employee i...
Human Resources
Driver Education, Part II
As business leaders we can do a lot to set new managers up to succeed by...
Leadership and Management
The Quiet Advantage in a Volatile Market
Strong companies thrive in volatile markets by building disciplined, peo...
Leadership and Management
The Hidden Ceiling in Small Business, Part I
Growth plateaus often come from an owner’s leadership ceiling. See why c...
Leadership and Management
The Halftime Adjustment Every Trade Business Needs
Why restoration leaders should use their year’s midpoint to help strengt...
Leadership and Management
America at 250: History of Small Business
A story of small businesses. Built by everyday people, sustained by rela...
Leadership and Management
Second-Generation Leadership Requires More than Inheriting the Business
Inheriting a restoration business is only the beginning. Learn the leade...
Leadership and Management
Violand Named #1 Business Consulting Firm in 2026 Industry Report
Violand Management Associates ranks #1 in restoration consulting in the ...
Operations and Systems
Beyond the Numbers: Turning Financial Data into Better Business Decisions
How restoration leaders can interpret key metrics to help improve their ...
Operations and Systems
The Disciplined Entrepreneur: Building Scalable, Profitable Restoration Businesses That Endure
The most successful restoration companies don’t rely on luck. They rely ...
Operations and Systems
DNS and Business Growth: Building a Strong Foundation, Part II
Discover why financial clarity, mission, and leadership are essential mi...
Operations and Systems
DNS and Business Growth: Building a Strong Foundation
Like athletes, businesses need a solid core. Find out how to spot missin...
Operations and Systems
Understanding Business Life Cycles: Part XVI
Achieving Sustained Profitable Growth: Learning how to balance the Execu...
Operations and Systems
Understanding Business Life Cycles: Part XV
Are you leading with trust and humility? See what it takes to move your ...
Sales and Marketing
Struggling to Sell Restoration Services? 5 Lessons That Help
These five real-world sales lessons can help you prepare better, handle ...
Sales and Marketing
The B2B Sales Playbook for 2024
AI is starting to play an increasingly important role in the sales proce...
Sales and Marketing
What If You Could Give Your Sales Team A Magic Pill?
Imagine if you could give your sales team a drug that would make them su...
Sales and Marketing
Are You Running in the Right Direction?
The sales leader cannot predict the future, but they can get up every mo...
Teams and Culture
THE FLOGGINGS WILL CONTINUE…
Poor communication and unrealistic promises create silent “floggings” th...
Teams and Culture
AMERICA AT 250: SMALL BUSINESS VALUES
Celebrating America at 250 by honoring the resilience, optimism, and val...
Teams and Culture
The Front-Page Test
Before you react, pause. The front-page test helps you avoid costly mist...
Teams and Culture
The Elephant Problem: The Ledger No One Tracks
Success in business isn’t only measured in revenue. Sometimes the most m...
Teams and Culture
The Power of Informal Peer Groups
The biggest thing missing early in many restoration careers isn’t skill....
Teams and Culture
The Elephant Problem: The Expanding Role of the Business Owner
The role of the business owner is evolving. Discover why steadiness, res...