Leadership and Management
Ownership to Leadership, Part I
If you employ people and aspire to grow, this is where leading a busines...
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Teams and Culture
Assumptions
Over time, the results of a handful of simple misunderstandings or misdi...
Teams and Culture
Cover Me
We’ve all experienced the responsibility we have as team members to cove...
Teams and Culture
Fixing and Healing
In the trades or service industries, the physical manifestation of the j...
Leadership and Management
Growing Up, Part II
We resist making transitions because we’re comfortable with the current ...
Leadership and Management
Growing Up, Part I
Business transitions aren’t only transitioning from one generation to an...
Human Resources
Ask Different Questions
Great employees make us better. In fact, that’s one of the things we sho...
Leadership and Management
Birthdays
Too often aging is perceived as a period of losses or declining health, ...
Human Resources
Falling In Love
We think our new employee is the most beautiful and competent employee i...
Leadership and Management
20th Anniversary Issue, Part II
But there is a huge difference between someone who is fun-loving and som...
Foundations for enduring leadership
Learn the proven tools and frameworks drawn from decades of experience guiding growing businesses.
Most of the problems small businesses experience have more to do with the business owner's behaviors than they do with markets, competitors, or having the right processes in place. This is because small businesses are reflections of their owners and frequently take on the owner's behavioral characteristics.
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People are one of the few remaining, reliable sources of sustainable, competitive advantage. Competitors will copy marketing strategies, and technology and process advantages will fade over time, but having the best people for your organization will turn customers into raving fans, allowing you to have a more enjoyable ride as you achieve your goals.
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