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Falling In Love
We think our new employee is the most beautiful and competent employee i...
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Leadership and Management
20th Anniversary Issue, Part II
But there is a huge difference between someone who is fun-loving and som...
Leadership and Management
20th Anniversary Issue, Part I
A big part of growing up is becoming more self-aware in our personal and...
Leadership and Management
Fired Up
Many of us experience having a long-term employee who was perfect for th...
Teams and Culture
The Cherry On Top
I know a high-level executive whose cherry on top for his customers is t...
Leadership and Management
Keeping it Real
“Every day, every one of us needs to ask ourselves an important question...
Leadership and Management
$400 Decision
Whenever you find yourself faced with delegating the authority to make d...
Teams and Culture
Grocery Store Test
This relationship-building skill plays a central role in a company’s con...
Teams and Culture
Futurists
Strategic planning is about new beginnings and identifying a future that...
Leadership and Management
They’re Not Angels, Part VIII
Starting a business isn’t the toughest part. It just takes an idea, some...
Foundations for enduring leadership
Learn the proven tools and frameworks drawn from decades of experience guiding growing businesses.
Most of the problems small businesses experience have more to do with the business owner's behaviors than they do with markets, competitors, or having the right processes in place. This is because small businesses are reflections of their owners and frequently take on the owner's behavioral characteristics.
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People are one of the few remaining, reliable sources of sustainable, competitive advantage. Competitors will copy marketing strategies, and technology and process advantages will fade over time, but having the best people for your organization will turn customers into raving fans, allowing you to have a more enjoyable ride as you achieve your goals.
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