technician supervisory training

Build from Within

Training restoration and cleaning technicians by building the bridge to frontline management for tomorrow’s promising leaders.

OVERVIEW

High-performing restoration and cleaning technician supervisors are those who exhibit a strong understanding of coaching, measuring performance, driving constant improvement, building cohesive teams, and managing egos.

WHY SHOULD YOUR SUPERVISOR ATTEND?

A technician supervisor is a critical role tasked with being in command of the frontline. Supervisors are often promoted because they are hardworking, loyal, and honest, but they need to be trained in the fundamental principles of coaching and management.

HOW DOES THIS BENEFIT YOUR BUSINESS?

Improper training can lead to communication breakdowns and profit-reducing inefficiencies. Technician Supervisors trained by Violand will be better able to avoid these common pitfalls, resulting in better profitability and professionalism.

WHAT WILL YOUR SUPERVISORS LEARN?

Module 1

Active Listening

Effective Coaching

Accountability

Influencing Others

Decision Making

Module 2

importance of documentation

setting expectations

continuous improvement

embracing change

Responding to Issues

Module 3

team motivation

criticizing constructively

managing conflict

effective discipline

Building Trust

Ready for your supervisors to lead more effectively?

Good leadership is great communication