Keeping it Real

Most of us listen to podcasts or read blogs sent to us by people whose opinions we respect. One blog I read is by a

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$400 Decision

At a recent program, one of my colleagues, Chris McQueen, and I were trying to convey the concept of executive growth by measuring the dollar

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Grocery Store Test

I was once asked by a business journal in Phoenix to comment on what I felt was a core competency of a company I had been working with for

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Futurists

Starting the new year by writing about strategic planning is a pretty sure way to lose your audience of readers. After all, strategic planning is

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Tourist or Traveler?

For most of my adult life, I’ve had the joy and the privilege of traveling internationally, both recreationally and professionally. Whenever people ask me what

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Plungers

The common household plunger is a basic, yet indispensable tool in every household and business—at least in those with running water. Invented in 1874 by

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Covid-W, Part III

As we’ve seen, COVID Whiplash (COVID-W) can affect any area of a business: finance, customer service, operations, sales and marketing, and even human resources. It

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Covid-W, Part II

For years I’ve been telling business owners that the financial performance of their company follows their behavior, and their behavior follows their thinking. If you

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Covid-W, Part I

It’s hard to believe it was just a short twenty-eight months ago when an uninvited guest now known as COVID-19 decided to pay the world

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