Advanced PM Training
Restoration Project Management
April 19-24, 2027
Cleveland, OH
Cleveland, OH
1
Week In-Person Training
5
Pre-Program Webinars
The Benchmark
For Project Management Training in Restoration
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About the Course
Restoration project managers need more than technical knowledge. They need the ability to plan efficiently, communicate effectively, delegate accordingly, and fully understand their responsibilities across every phase of the job.
This program takes core project management principles and adapts them to the realities of restoration. The result is a highly structured learning experience built to help project managers perform at a higher level in the field, with their teams, and across the entire project lifecycle.
This program takes core project management principles and adapts them to the realities of restoration. The result is a highly structured learning experience built to help project managers perform at a higher level in the field, with their teams, and across the entire project lifecycle.
Investment and Return
The typical project manager in a restoration company manages approximately $1–1.5 million in projects annually. Violand estimates that graduates of this program will increase capacity and profitability by at least 5%.
Estimated First-Year Impact
$75K-$100K
Improvement in performance through increased capacity and profitability
Successful completion meets PMI educational requirements for PMP® certification and counts as a prerequisite for CR® and WLS® certifications.
$5,495/attendee
14 IICRC CECs
What Participants Will Walk Away With
This course is designed to help you build the skills and confidence needed to manage projects more effectively. Throughout the program, you’ll develop:
Project Management Foundations
Define the role, responsibilities, and core principles of project management.
Time & Communication
Prioritize effectively and improve communication across teams, customers, and partners.
Project Administration
Strengthen job files, job costing, invoicing, and project documentation practices.
Customer Service & Negotiation
Ask better questions, create value, and improve the customer experience.
Quality Control & Execution
Improve consistency, identify issues, and apply best practices across projects.
Subcontracting & Project Lifecycle
Manage relationships, follow-through, and projects from start to finish.
Course Structure
Overview/Intro
Meet with participants from across the U.S. and learn about the program’s subjects and presenters, along with the disciplines and responsibilities of Restoration Project Managers.
Project Administration
How to create effective administrative procedures and practices for proper documentation and job files, planning and authorization, file review, and historical accuracy and records.
Legal Issues and Solutions
Get a look at the legal side of restoration jobs. Learn how to write and enforce contracts that protect your company and manage risk. Plus liens, assignment of benefits, working with TPAs, and how to get paid.
Customer Service
Learn the everyday habits that frustrate customers most like poor communication, unclear pricing, messy jobsites, and simple ways to fix them and build trust.
Quality Control
Master the important concepts of quality including variations, root cause analysis, problem-solving, continual improvement, and process standards to satisfy customer requirements and stay on budget.
Day 1
Time Management, Communication, Managing Subcontractors
Learn what the PM role really covers, how to prioritize and schedule your day, how to vet and manage subs, and how to communicate in a way that keeps jobs moving.
Day 2
Negotiating Effectively
A full day on negotiation. Learn how to ask the right questions, plan ahead, and avoid common mistakes when negotiating with customers, adjusters, and subs.
Day 3
Project Management: Starting Right
Cover the statement of work, deliverables, risk analysis, and stakeholder expectations so every project starts with a solid plan.
Day 4
Project Management: Planning
Work through a hands-on case study to build a work breakdown structure, set durations and dependencies, and map out the critical path.
Day 5
Project Management: Execution and Closing
Keep projects on track by controlling costs, managing change and risk, and handling change orders and warranties. Plus managing multiple projects and technology.
Day 6
Exam Day
What Attendees Are Saying
The results are in:
If your projects are NOT operating at optimal efficiency... TAKE THIS CLASS. When I hear the stories of the other (less than ideal) products in our marketplace, my mind goes directly to the RPM class and wished those folks would invest in their people, their company, and the industry!
Kevin Hair
Camel City Restoration
This class is very informative and I would like to have all my PMs attend. I feel Violand has perfected their craft.
Douglas Barber
Guarantee Restoration
Join us for Restoration Project Management
Be the first to secure your spot and build the skills needed to command the chaos and manage projects with confidence.