Conducting More-Effective Meetings
Three essentials of effective meetings and how long meetings should last. Ensure your meetings are productive by planning, leading, and following-up on action items.
Developing Your Sales Plan
Proven strategies and tools to create an achievable plan with clear expectations and increase your book of business using a focused approach.
Employee Engagement
Knowledge, tips, and tools provided in this course to create and build engagement. The payoff will be greater job satisfaction for employees and greater success for your business.
Resolving Conflict
Differentiate between behavior- and issue-based conflict and which to resolve first when a conflict involves both. Practice by using a matrix of conflict resolution options to improve your abilities.
Basic Business Numbers
Reports may seem overwhelming; this course simplifies the material even for those lacking accounting experience. Interpret your business’ basic financial reports as they relate to operational performance, and use financial KPIs to measure effectiveness.
Basic Business Strategy
Different categories and types of KPIs and how each can and should be applied in your business. Discover the difference between trends and correlations when evaluating results to measure true business performance.
