GPS Podcast
The Hiring Playbook: Building an Onboarding Process That Works
The first 90 days can make or break a new hire. Kelley Dolan and Josh Ba...
Articles
Insights and Resources for Business Growth
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Teams and Culture
Are We There Yet? The Road Map to Sustainable Growth
Success comes from knowing your destination, sharing it with your team, ...
Teams and Culture
Restoration’s Next Wave of Competition
Why AI-Displaced Corporate Professionals Will Be Competing for Market Sh...
Teams and Culture
The Daily World Cup of Problem-Solving
Service work is a nonstop test of problem‑solving. This article shows ho...
Leadership and Management
Stop Selling, Start Listening: A Better Sales Approach
Sales improve when you stop pitching and start listening. Learn how bett...
Human Resources
What Employers Need to Know About I-9 Forms
Learn the basics of I-9 compliance, including deadlines, common mistakes...
Human Resources
What Employers Need to Know About I-9 Forms
Learn the basics of I-9 compliance, including deadlines, common mistakes...
Human Resources
Don’t Solve Every Problem Alone
Learn how Nominal Group Technique helps leaders solve problems faster, r...
Human Resources
Behavioral Assessments at Work: How to Choose and Use Them Well
Thinking about using DiSC, MBTI, or similar tools? Learn how to choose t...
Human Resources
There Should Be a Policy for That
Dress codes, PTO, harassment policies, and more. Learn why every company...
Human Resources
Would Top Talent Choose Your Company? Here’s How to Find Out (Part 2)
How do candidates see your business? This leadership gut check can revea...
Human Resources
Would Top Talent Choose Your Company? Here’s How to Find Out
How do candidates see your business? This leadership gut check can revea...
Leadership and Management
Guessing
Gut instinct and analysis meet in every decision. Explore how leaders ma...
Leadership and Management
Stop Selling, Start Listening: A Better Sales Approach
Sales improve when you stop pitching and start listening. Learn how bett...
Leadership and Management
The Conversation Most Owners Wait Too Long to Have
Why restoration owners need outside perspective, accountability, and bet...
Leadership and Management
Busy Isn’t the Same as Growing
The busiest business owners aren’t always the ones growing. Learn ...
Leadership and Management
The Hidden Ceiling in Small Business, Part II
Strong companies grow when leaders keep growing. Learn why continuous le...
Leadership and Management
The Quiet Advantage in a Volatile Market
Strong companies thrive in volatile markets by building disciplined, peo...
Operations and Systems
Growth vs. Grit: Why Scaling Smart Always Beats Scaling Fast in Restoration
Disciplined growth, the right metrics, and operational capacity help res...
Operations and Systems
Post-Surge Debriefs for Restoration Companies
Learn the 9 questions every restoration company should ask after a surge...
Operations and Systems
Do You Know What Happens When You Use AI as a Thinking Partner?
Learn how to intentionally use AI in leadership, decision making, and op...
Operations and Systems
Is Your Business Evolving or Standing Still?
Are you running a business that adapts or one that’s stuck in the past? ...
Operations and Systems
Beyond the Numbers: Turning Financial Data into Better Business Decisions
How restoration leaders can interpret key metrics to help improve their ...
Operations and Systems
The Disciplined Entrepreneur: Building Scalable, Profitable Restoration Businesses That Endure
The most successful restoration companies don’t rely on luck. They rely ...
Sales and Marketing
Business Lessons in an Ice Cream Shop
Business lessons on pricing and value: how customers evaluate cost, make...
Sales and Marketing
Why Customers Say Yes–Turning Everyday Moments into Closing Power
Customers decide long before the estimate. Learn how trust is built acro...
Sales and Marketing
Why Organic Sales Growth Still Wins in the Restoration Industry
Organic sales growth gives restoration firms more control, stronger marg...
Sales and Marketing
The Trust-First HVAC Sales Strategy
If 92% of the public doesn’t trust salespeople, how do you still win the...
Sales and Marketing
Strategic Lessons from the Owl for Commercial Sales in Restoration
In commercial restoration sales, patience and precision win. Learn the s...
Sales and Marketing
Struggling to Sell Restoration Services? 5 Lessons That Help
These five real-world sales lessons can help you prepare better, handle ...
Teams and Culture
Are We There Yet? The Road Map to Sustainable Growth
Success comes from knowing your destination, sharing it with your team, ...
Teams and Culture
Restoration’s Next Wave of Competition
Why AI-Displaced Corporate Professionals Will Be Competing for Market Sh...
Teams and Culture
The Daily World Cup of Problem-Solving
Service work is a nonstop test of problem‑solving. This article shows ho...
Teams and Culture
THE FLOGGINGS WILL CONTINUE… Part III
Better communication, realistic promises, and thoughtful leadership help...
Teams and Culture
THE FLOGGINGS WILL CONTINUE… Part II
Silent workplace “floggings” weaken morale, fuel turnover, and reduce pr...
Teams and Culture
THE FLOGGINGS WILL CONTINUE…
Poor communication and unrealistic promises create silent “floggings” th...