Tourist or Traveler?
For most of my adult life, I’ve had the joy and the privilege of traveling internationally, both recreationally and professionally. Whenever people ask me what
Focus | Lead | Execute
Focus | Lead | Execute
For most of my adult life, I’ve had the joy and the privilege of traveling internationally, both recreationally and professionally. Whenever people ask me what
This past weekend was a busy one. My wife and I had lots of family in town and staying with us. Among them were six
As we’ve seen, COVID Whiplash (COVID-W) can affect any area of a business: finance, customer service, operations, sales and marketing, and even human resources. It
For years I’ve been telling business owners that the financial performance of their company follows their behavior, and their behavior follows their thinking. If you
It’s hard to believe it was just a short twenty-eight months ago when an uninvited guest now known as COVID-19 decided to pay the world
Developing as a supervisor or manager demands a different set of skills than performing technical work. Soft skills such as communication, listening, empathy, and coaching
In most trade industries, and especially within restoration and cleaning, there is a significant amount of training geared toward helping new frontline hires gain the
Go Big, Part II The list of precepts I was given continued, but instead of getting simpler they seemed to be deeper and more involved.
Go Big, Part I There are times when it’s smart to exercise caution in the decisions we make and the way in which we conduct
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