Leadership and Management
Busy Isn’t the Same as Growing
The busiest business owners aren’t always the ones growing. Learn ...
Articles
Insights and Resources for Business Growth
Get the latest articles and insights on leadership, teams, and business performance delivered to your inbox.
Operations and Systems
Post-Surge Debriefs for Restoration Companies
Learn the 9 questions every restoration company should ask after a surge...
GPS Podcast
Growing Too Fast: What a $22 Million Disaster Project Taught Us About Scaling
Shawn Folks shares insights on large-loss work, scaling operations, deve...
Leadership and Management
The Hidden Ceiling in Small Business, Part II
Strong companies grow when leaders keep growing. Learn why continuous le...
Leadership and Management
The Quiet Advantage in a Volatile Market
Strong companies thrive in volatile markets by building disciplined, peo...
Leadership and Management
The Hidden Ceiling in Small Business, Part I
Growth plateaus often come from an owner’s leadership ceiling. See why c...
Human Resources
Empowerment VS. Entitlement, Part II
When businesses are new or smaller in size it’s common for their culture...
Human Resources
Empowerment VS. Entitlement, Part I
Most business founders have vivid recollections of the long years of str...
Human Resources
Declutter Your Career
Think of your bookshelf, or for those of you who are digitally minded, t...
Human Resources
Think Like a Boss: Employees’ 4 Step Guide to Improving your Work Life
Your owner, GM, supervisor, and teammates need your help to lead growth,...
Human Resources
When Employees Do Their Best Work
Restorers in today’s market should always be looking for new and innovat...
Leadership and Management
From Can-Do-It to Conduit: The Legacy Your Leadership Leaves
What legacy will your leadership leave? A reflection on character, humil...
Leadership and Management
From Can-Do-It to Conduit: Becoming the Leader Others Grow Through
True leadership is not about doing more. It is about growing others. Lea...
Leadership and Management
From Can-Do-It to Conduit: Redefining Success and Learning to Let Go
Business owners examine how success shifts from survival to purpose, and...
Leadership and Management
From Can-Do-It to Conduit: The Leadership Shift Every Business Owner Must Make
A look at the leadership transition many business owners face as their c...
Leadership and Management
When Freedom Becomes a Cage: A Leadership Lesson for Business Owners
Discover how business owners can lose their sense of freedom—and how str...
Leadership and Management
Curiosity Is King: Why Great Leaders Never Stop Learning
Great leaders never stop learning. Discover how curiosity drives better ...
Operations and Systems
Understanding Business Life Cycles: Part VII
Financial viability, stronger HR, and advanced systems—learn what’s need...
Operations and Systems
Understanding Business Life Cycles: Part VI
Navigate the ‘We’ phase of business growth – embrace challenges, b...
Operations and Systems
Understanding Business Life Cycles: Part V
Explore the ‘We’ phase of business growth, where building structure and ...
Operations and Systems
Understanding Business Life Cycles: Part IV
In this part of the business life cycle, learn how hiring the right peop...
Operations and Systems
Understanding Business Life Cycles: Part III
The “Me” Stage of the Business Life Cycle: A guide for navigating throug...
Operations and Systems
Understanding Business Life Cycles: Part II
The ‘Me’ Stage of the Business Life Cycle: Learn to leverage it’s streng...
Teams and Culture
Assumptions
Over time, the results of a handful of simple misunderstandings or misdi...
Teams and Culture
Cover Me
We’ve all experienced the responsibility we have as team members to cove...
Teams and Culture
Fixing and Healing
In the trades or service industries, the physical manifestation of the j...
Teams and Culture
A FRESH LOOK AT YOUR BUSINESS, Part II
What I had planned for my short plane ride across the Midwest was to lis...
Teams and Culture
A FRESH LOOK AT YOUR BUSINESS, Part I
I would like to challenge you to go beyond just LOOKING at your business...
Teams and Culture
The Cherry On Top
I know a high-level executive whose cherry on top for his customers is t...