Chuck founded Violand Management Associates in 1988 with the objective of helping owners of Restoration and Cleaning companies build profitable businesses for their long-term business and personal success. Chuck, having owned his own Restoration and Cleaning company for 27 years, brings firsthand knowledge and experience of the inner workings of the industry. In addition, he has over 20 years experience consulting to small business owners and their management teams. As a history major at the University of Akron, he learned that a leader’s actions today produce consequences people will live with for years to come, whether it involves nations or businesses. Chuck is a regular contributor of articles to several newsletters and trade publications on the subject of growing and managing small businesses. Chuck is a popular keynote speaker at conventions and trade shows who is recognized as an authority on entrepreneurial small businesses.
Scott is a facilitator, business trainer, and adjunct professor at Kent State University who came to VMA after a 32-year background in manufacturing, human resource management and organizational leadership. Scott founded VMA’s Management Development Program, which trains owners and managers to meet the daily challenges of managing a business, while also addressing the challenges of individual managers. He earned his Bachelor’s Degree in Human Resource Management, and his Master’s Degree in Organizational Leadership, both from Geneva College. The considerable human-resource expertise, strategic planning skills, hands-on teaching style, and roll-up-your-sleeves attitude Scott possesses are tailor made for the cleaning and restoration industry.
Tim brings a wealth of expertise in operations. Formerly, he was branch manager and general manager at a disaster restoration company with over $6M in annual revenues. He then became national disaster-response manager at a leading $100M disaster restoration company. To those who face operational challenges in this industry, Tim brings firsthand insight and mastery of large-scale restoration operations, along with the systems and procedures to solve those challenges. Tim founded VMA’s Restoration Project Management course and conducts the Restoration Estimating workshop. Tim earned his Bachelor’s Degree in Business from Montana State University.
Tom has a 28-year background in sales, marketing, and operations. He is a consultant, trainer, and adjunct professor at Stark State College. Tom brings experience in executive coaching, job costing, sales management and sales force development to the VMA team. Tom’s educational degrees include a Bachelor’s Degree in Economics and Mathematics from Denison University and a Master’s Degree in Operations and Finance from the University of Pittsburgh.
Karen’s expertise is in administration and program management. At VMA she handles all the behind-the-scenes administrative tasks and coordination of our programs and events. Before joining VMA, Karen was the Administration/ Operations Manager for a fast growth Inc. 500 company. Prior to that, Karen earned her Greenbelt in Six Sigma Quality at GE, where she served as an Executive Assistant to several Vice Presidents.
Jeff brings a range of experience in professional sales and marketing involving all levels of decision makers. Most recently Jeff was VP of Sales and Marketing for a nationally recognized, all natural cleaning product. Prior to that, Jeff was a top level territory manager for a fortune 500 flooring company, after which he became a managing partner in the hardware industry, specializing in catastrophic restoration cost estimation. Jeff is responsible for Violand's sales and marketing efforts. He holds a Bachelor's degree in Marketing with a double minor in Sales and Management from The University of Toledo.
Karen, as owner of Aurora Business Resources, provides general bookkeeping and accounting services to VMA. Prior to founding Aurora, Karen was a Senior Pricing Analyst at a Fortune 500 trucking company, where she was responsible for developing pricing formulas, analytical programming, departmental budgeting, and competitor analysis. Karen had the opportunity to personally work with Dr. W. Edwards Deming in development of pricing structure. Karen holds a Bachelor’s Degree in Sociology/Anthropology and an MBA in Finance, both from The University of Akron.
An email uniquely designed to give restorers and cleaners the insight they need to better manage their growing companies — and the people who make them run.
This is your chance to interact with our experts in an open forum. We share our expertise in the industry and encourage you to ask questions and share your opinions on any of the topics addressed. We look forward to hearing what you have to say!!