CAROLINE: A FRESH LOOK AT YOUR BUSINESS, Part II

In Part I of this Note, I introduced you to Ms. Caroline, my 87-year-old seatmate on a flight from Chicago, IL to Canton, OH. Although blind, in that short period […]

CAROLINE: A FRESH LOOK AT YOUR BUSINESS, Part I

As a frequent flyer it is easy for me to arrive at an airport, plug in my headphones, and do my best to disconnect from the mind-numbing busyness going on […]