21ST ANNIVERSARY ISSUE, Part II
The Four Ds, Part II – Originally written in 2013 Years ago I had an office manager working for me who had mastered the art
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Focus | Lead | Execute
The Four Ds, Part II – Originally written in 2013 Years ago I had an office manager working for me who had mastered the art
The Four Ds, Part 1 – Originally written in 2013 The fundamentals of business are pretty straightforward: earn more than you spend, pay attention to
Most major sports involve both offensive and defensive play. And while many of the players’ positions are defined as either offensive or defensive, there are
By focusing on a handful of fundamentals—not only when you launch your business but as you grow it—you’ll be able to build a company that
Stop me if you’ve heard this one. Father Ollie and Father Sven were pastors of separate churches in a small northern town. Father Ollie led
As we’ve seen, COVID Whiplash (COVID-W) can affect any area of a business: finance, customer service, operations, sales and marketing, and even human resources. It
For years I’ve been telling business owners that the financial performance of their company follows their behavior, and their behavior follows their thinking. If you
It’s hard to believe it was just a short twenty-eight months ago when an uninvited guest now known as COVID-19 decided to pay the world
Developing as a supervisor or manager demands a different set of skills than performing technical work. Soft skills such as communication, listening, empathy, and coaching
In most trade industries, and especially within restoration and cleaning, there is a significant amount of training geared toward helping new frontline hires gain the
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