Restoration Project Management

Restoration Project Management Program

Command the Chaos

Overview of Restoration Project Management Training

Restoration Project Managers must to be able to close deals, plan efficiently, communicate effectively, delegate accordingly, and fully comprehend the roles and responsibilities for which they are responsible. In order to understand how to apply these skills to restoration, Violand Management Associates (VMA) offers Violand’s Restoration Project Management program—the benchmark for restoration project management training in the industry.

Course completion qualifies for:

  • 43.25 Contact Hours from RIA
  • Meeting educational requirements to apply for PMP® certification
  • 14 CECs from IICRC
  • A prerequisite for the WLS® and CR® certifications

Investment and Return

The typical Project Manager in a restoration company manages approximately $1-1.5 million in projects annually. VMA estimates that graduates of this program will increase their capacity and profitability by at least 5%, yielding $50,000 to $75,000 in improved performance within the first year alone.

The return on investment is huge and immediate, especially given the affordable cost of the program. In addition, the successful completion of Violand’s Restoration Project Management program meets the Project Management Institute’s educational requirements to apply for the Project Management Professional (PMP®) certification and counts as a prerequisite for the CR® and WLS® certifications.

About the Restoration Project Management Program


Focuses on developing the fundamental behaviors necessary to sell, estimate, and manage a restoration project. VMA started with the principles of project management and tailored them to the unique challenges found in today’s restoration business. The end result is advanced level learning meets real work experience.


Over 50 hours of training condensed into three weeks: two weeks of webinars and one week of classroom instruction at Kent State University, concluding with a 200-answer exam. Upon passing the exam, graduates receive a Certificate of Restoration Project Management from Kent State University and Violand Management.


The typical Project Managers in a restoration company manage approximately $1-1.5 million in projects annually. VMA estimates that graduates of this program will increase their capacity and profitability by at least 5%, yielding $50,000 to $75,000 in improved performance within the first year alone.

Restoration Project Management Principles

Your restoration project manager will learn

  • Topics

    Overview of Project Management:
    Understand roles
    Define Project Management as a discipline

    Customer Service:
    Identify key criteria to gain referrals
    Common pitfalls and strategies

    Quality Control:
    Methods to achieve consistency
    Best practices and improvement techniques

    Building relationships
    Have better follow-through

    Time Management:
    Understand the importance of prioritizing
    Identify the best use of time

    Project Administration:
    Job files, job costing, profit analysis
    Proper invoicing and project debriefing

    The different levels of communication
    Successful frequency

    Asking the right questions
    Creating value-added agreements

    Project Management Principles:
    Project life cycle phases
    Manage projects at scale

  • Pre-Program Webinars

    Overview/Introduction: Meet with participants from across the U.S. and learn about the program’s subjects and presenters, along with the disciplines and responsibilities of Restoration Project Managers.

    Project Administration: How to create effective administrative procedures and practices for proper documentation and job files, planning and authorization, file review, and historical accuracy and records.

    Leadership Essentials: Learn how to manage risk and to properly adhere to and enforce contracts while following standards set by the S500. Other topics include tort liability, AOBs, change orders, liens, and other legal issues.

    Workplace Safety: A leading restoration industry customer service professional provides tips and strategies to help you increase your service and experience with even the toughest customers and jobs.

    Quality Control: Master the important concepts of quality including variations, root cause analysis, problem-solving, continual improvement, and process standards to satisfy customer requirements and stay on budget.

  • In-Class Program Structure

    Day 1:
    Time Management, Communication, Managing Subcontractors

    Day 2:
    Negotiating Effectively

    Day 3:
    Project Lifecycle and Managing Jobs

    Building Trust:
    Project Lifecycle and Managing Jobs

    Day 5:
    Project Lifecycles and Managing Jobs, Technology in Project Management

    Day 6: Exam Day

Enable Restoration Managers to:

  • close more deals
  • plan efficiently
  • communicate effectively
  • delegate accordingly
  • fully comprehend roles and responsibilities
  • make more effective use of their time

Particpant Feedback Survey Answers

Satisfied/very satisfied with the program

The program was worth the time invested

Would recommend the program to others

Restoration Project Management Program


Per Attendee

14 credit hours – IICRC
43.25 contact hours – RIA