North Canton, OH, November 24, 2015
Violand hires Bill Prosch, CR, as Business Development Advisor
North Canton, OH, August 13, 2015: Bill Prosch, CR, has joined Violand Management Associates (VMA) as a Business Development Advisor, allowing VMA to continue to aid their expanding list of restoration and cleaning clients in developing their professional abilities and sustaining profitable growth in their businesses.
Bill Prosch, CR, has over 30 years of experience in restoration production and construction supervision. Prior to joining VMA, Bill was the CEO and Production Manager of El Dorado Restoration, Inc, a trainer for Service Team Of Professionals (STOP), and an Expert Witness for Turning Leaf Consulting. Bill is RIA Certified Restorer #606, an IICRC Certified Senior Carpet Inspector, a Certified Mold Remediation Technician, and holds multiple other industry certifications and achievements.
Violand Management Associates serves North America as the largest Advisory Services company in the restoration and cleaning industries. Bill will work one-on-one with VMA clients to help them achieve specific and measurable goals including increasing profit, performance, and service. He will also be a part of several of Violand’s professional training programs offered every year.
For more information on Bill Prosch, CR, or to speak to any Violand Business Development Advisor, call the VMA office at + 1 800 360 3513 or go to violand.com.
North Canton, OH, August 13, 2015
Violand hires John Monroe as Business Development Advisor
North Canton, OH, August 13, 2015: John Monroe has joined Violand Management Associates (VMA) as a Business Development Advisor, allowing VMA to continue to aid their expanding list of cleaning and restoration clients in developing their professional abilities and sustaining profitable growth in their businesses.
John Monroe brings a unique perspective to VMA with over 30 years of experience. He has acted as a sales executive for a Fortune 500 floor covering manufacturer, where he mentored and coached territory managers on effective selling strategies. His extensive management skills and ability to develop both short- and long-term business plans allowed him success as the owner of a commercial kitchen exhaust restoration and cleaning company. John’s experience also includes operating his own sales management consultancy to help companies retool their selling strategies, business plans, and sales management skills with the goal of sustained sales excellence in any economic condition. His ability to develop, motivate, and oversee top-performing teams focused on exceeding goals in the areas of sales, cost control, and new business development has proven beneficial to helping clients with their businesses. John earned his bachelor’s degree in Economics from Clemson University.
For more information on John Monroe or to speak to any Violand Business Development Advisor, call the VMA office at 330 966 0700 or go to violand.com.
Rockville, MD, April 21, 2014
Chuck Violand wins the 2014 RIA Golden Quill Award
Rockville, MD, April 21, 2014: The Restoration Industry Association (RIA) awarded its prestigious 2014 Golden Quill award to Chuck Violand of Violand Management Associates for his two-part article, “Overcoming Stage II Stall” at its 69th Annual RIA Convention and Industry Expo in Orlando, Fla.
Presented annually at the RIA Convention, eligible articles are reviewed by a panel of judges who select the winning article based on the degree of usefulness of the information to readers; the composition and clarity of the article; and the style or personality conveyed by the author. Only articles written by RIA members and submitted to C&R magazine during the previous year are eligible for award consideration.
“I am truly honored to receive this award and appreciate the opportunity to help build strong, successful businesses in our industry,” said Violand.
“RIA is fortunate to have many extremely knowledgeable members and industry experts who are willing to share their expertise with our readers,” said Editor-in-Chief Patricia Harman. “Ninety-five percent of the articles that appear in C&R are written by RIA members and industry experts.”
This year, six articles were eligible for the award. C&R magazine has won 22 awards for editorial and design excellence over the last nine years.
To recognize the efforts of Harman, who has served as the editor of C&R for close to 19 years, the Golden Quill will be renamed as the Patricia L. Harman Golden Quill Award beginning in 2015. Harman will be leaving as the editor of the publication at the end of the month.
For more information on the Restoration Industry Association, visit www.restorationindustry.org.
The Restoration Industry Association (RIA) is the oldest and largest trade association representing the restoration and reconstruction industry with member firms worldwide. RIA serves and represents the interests of its members by promoting the highest ethical standards; providing education, professional qualification and certification opportunities; positively influencing regulations and governmental actions; and advancing the safety, image, efficiency, and competitiveness of industry members.
More information is available on the RIA website: www.restorationindustry.org
North Canton, OH, April 8, 2014
Dina Dwyer Owens to present keynote address at The Violand Executive Summit
Dina Dwyer-Owens will keynote Violand Management’s largest event of the year, The Violand Executive Summit, which provides management and leadership training aimed at business owners and key managers in the restoration and cleaning industries.
North Canton, OH, April 8, 2014: As one of the most respected voices in the industry, Dina Dwyer-Owens is the Chief Executive Officer and Chairwoman of the Dwyer Group®, which offers franchising opportunities through seven service brands including Rainbow International, Mr. Rooter, and The Glass Doctor. Dina calls servant leadership a key to her success in supporting the brands to more than one billion dollars in system-wide sales.
Ms. Dwyer-Owens will discuss how to Live R.I.C.H. by embracing the themes of Respect, Integrity, Customer focus, and Having fun in the process. This speech will kick off The Violand Executive Summit, which offers 10 unique and interactive courses on individual aspects of management and leadership in small businesses. Topics include Lean/Six Sigma implementation, best practices in hiring, negotiating effectively, managing for performance, understanding your financials, and more. Owners and managers from all over North America will be in attendance to discuss the latest in restoration and cleaning. Graduates of the full program receive a diploma in Small Business Management from Kent State University as well as earn CECs from IICRC and Contact Hours from RIA.
For more information on Dina Dwyer-Owens, check out thedwyergroup.com. For information on The Violand Executive Summit, go to violand.com or call 800.360.3513 for more details.
North Canton, OH, March 10, 2014
Violand hires Mickey Lee, WLS, as a Business Development Advisor
To better service their growing list of restoration and cleaning clients, Violand Management has brought in Mickey Lee, WLS, CSDS to serve as a Business Development Advisor working with owners and managers to identify and correct inefficiencies in their businesses and coach them in developing their people and maximizing their profits.
North Canton, OH, March 10, 2014: Mickey Lee, WLS, CSDS is joining the Violand Management team of Business Development Advisors working with clients by implementing action plans involving goals and strategies to improve performance and profits through advanced, customized business solutions. Because of increasing demand for their services, Violand Management made the decision to bring in an additional Business Development Advisor to better serve their clients and offer another experienced and respected voice from the industry.
Mickey Lee, WLS, CSDS has over 30 years of experience in operations, management, training, consulting, and writing services in the fields of property damage restoration, psychrometrics, drying science, mold remediation, and structural drying. He helped develop and now serves as the committee chair for the IICRC’s Commercial Drying Specialist certification as well as the S500 Standard for Professional Water Damage Restoration. He is a well-known writer, speaker, and instructor throughout the restoration industry, including articles in Cleaning & Restoration Magazine and presentations at the RIA Convention. Previously, Mickey was the National Technical Manager and later the Vice-President of Global Technology & Sustainability for an international air treatment and damage restoration company. Mickey earned his Bachelor’s Degree in Business Administration from Texas A&M. Mickey has also been a major contributor for several years to Violand’s Restoration Project Management program.
For more information on Mickey Lee or to speak to any Violand Business Development Advisor, call the VMA office at 330.966.0700 or go to violand.com
North Canton, OH, February 27, 2014
VMA Announces Newest Program – Technician Supervisory Training
Violand’s Technician Supervisor Training program provides web-based instruction on foundational coaching and management skills customized to supervisors in the restoration and cleaning industries.
North Canton, OH, February 27, 2014: Recognizing the need for structured training for technician supervisors to understand and perform proper coaching and management skills, Violand Management Associates is offering their newest professional training program for the restoration and cleaning industries: Violand’s Technician Supervisor Training. This web-based program offers industry-specific training on the following topics: strengthening communication and coaching skills, understanding power and authority and how to use them correctly, setting expectations, measuring performance, implementing proper discipline techniques, motivating, driving improvement, fostering positive change, and more.
The cost to enroll is $2,495 for the first participant and $1,995 for each additional from the same company. The program consists of 12 live webinars held every other week for two hours. Violand’s Technician Supervisor Training program will be offered several times per year and each class will be limited to a maximum of 12 students to ensure both individual attention and a strong group dynamic. The program is facilitated by VMA Business Development Advisor Scott Tackett. For more information, contact VMA at 800.360.3513 or visit violand.com to download the brochure and registration.
North Canton, OH, January 13, 2014
Violand Management Associates announces ALL IN—Women in Leadership, A Violand Executive Summit Special Event
North Canton, OH, January 13, 2014: Recognizing the explosive and welcomed growth in women holding leadership positions within the restoration and cleaning industries, Violand Management Associates (VMA) announced a special 4-hour workshop to be held June 18, 2014—the day before the start of The Violand Executive Summit. The workshop will be conducted at The University Center at Kent State University’s Stark Campus in Canton, Ohio. The event is open to women only and is facilitated by Lisa Waite, a performance consultant and university professor whose husband is a restoration business owner, giving her unique insight and understanding into the industry.
The cost to attend is $149 per person and seating is limited. The workshop will cover learning objectives such as skills for impactful leadership, strategies to motivate others, building collaborative relationships, and influencing organizational change through a series of relatable discussion topics. The Violand Executive Summit will be conducted the following two days at the same facility and is open to anyone who registers. For more information contact VMA at 800.360.3513 or visit violand.com/programs/women-leadership to download the program brochure and registration.
North Canton, OH, January 6, 2014
Violand Management Associates announces location changes for Violand’s Business Planning Retreats in 2014
North Canton, OH, January 6, 2014: Violand Management Associates (VMA) announced locations and dates for their 2014 Violand’s Business Planning Retreats. For the first time The Pro Football Hall of Fame in Canton, Ohio will host a retreat October 22-24. Participants will be able to tour the Hall during the event at no additional charge as part of the retreat. The remaining two retreats will be held November 10-12 and 13-15 at the South Seas Island Resort located on picturesque Captiva Island, Florida.
All three retreats have limited availability and are designed for restoration and cleaning small businesses to formulate individualized and detailed strategic business plans with accountabilities and performance tracking. Participants work to outline goals, objectives, strategies and tactics for the next 3-5 years. A full day is dedicated to comprehending business financials and capturing a greater understanding of each company’s profitability. There are also significant networking opportunities with participants attending from all over North America to work with Violand’s team of trained Business Development Advisors. For more information contact VMA at 800.360.3513 or visit violand.com/programs to download program brochures.
North Canton, OH, December 12, 2013
Violand Management Associates announces a 365 day guarantee on all professional training programs
North Canton, OH, December 12, 2013: Violand Management Associates (VMA) announced its new 365 day guarantee on all of their professional training programs. Recognizing the fear business owners have that employees may leave, and the knowledge and certifications gained through training leave with them, VMA will now offer a free seat to any company who has an employee complete a Violand class and quit their job within 365 days of completion. This ensures the knowledge and training the company paid for stays within the organization. The guarantee is valid only if the employee voluntarily quits their job and leaves the company and only toward the same class the employee attended to be taken within the next 365 days.
Violand programs are specific to the restoration and cleaning industries, and participants enjoy time spent networking with instructors and peers. Individual programs are offered for restoration project managers, restoration estimators, restoration sales professionals, individual managers, CEOs and executives, and business planning. For more information contact VMA at 800.360.3513 or visit www.violand.com/programs to download program schedules.
North Canton, OH, November 26, 2013
Violand Management releases full schedule of 2014 Professional Training Programs for owners and individuals in restoration and cleaning
North Canton, OH, November 26, 2013: Violand Management Associates (VMA) announced its full schedule of professional training programs for 2014 with locations and costs. Most Violand Professional Training Programs are approved for CECs from IICRC and RIA and several are web-based. Programs for next year include Restoration Sales Force Development; The Violand CEO Forum, Restoration Estimating, Violand’s Restoration Project Management Program, Management Development, Violand’s Business Planning Retreats, and the 10 year anniversary of The Violand Executive Summit, the premier management and leadership retreat in the industry.
Each program is instructed by restoration and cleaning experts and centers around providing participants the tools and knowledge needed to make more effective decisions and perform industry best behaviors that improve service and positively impact the bottom line. Violand programs are specific to the restoration and cleaning industry, and participants enjoy time spent with instructors and peers within the field. For more information please contact 800.360.3513 or visit www.violand.com/programs to download the schedule.
North Canton, OH, November 6, 2013
Violand’s Sales Force Development program has been approved for IICRC Continuing Education Credits
North Canton, OH, November 6, 2013: Violand Management Associates (VMA) announced that IICRC has approved 2 Continuing Education Credits in the cleaning/restoration, or inspection, or master categories for their highly successful Sales Force Development program. Facilitated by VMA Business Development Advisor Tom Cline and SalesOctane Founder and President Jim Ryerson, the class offers instruction on essential sales behaviors and strategies, and shows how to implement them in 8 unique segments of the restoration industry. The program is offered in January and August each year and is capped at 10 participants per class.
Instruction is given on identifying prospects, opening doors, advancing the sale, networking, relationship building, documentation, accountability, and more. Once understood, participants are guided through the sales cycles of 8 unique segments of the restoration industry, including adjustors, plumbers, property managers, fellow contractors, and more. Participants must also complete several projects during the course of the program to aid them in putting into practice lessons learned, thereby providing a quicker R.O.I. for the company. The cost of the program is $3,000. Additional details can be found at violand.com or by calling 330.966.0700. Violand’s Sales Force Development program was previously approved for CEC contact hours by RIA.
North Canton, OH, October 29, 2013
Violand Management has announced the full time hiring of our newest Business Development Advisor, Dr. Holly Bognar
North Canton, OH, October 29, 2013: Violand Management Associates (VMA) announced the full time hiring of Holly Bognar, Ph.D. as a Violand Business Development Advisor. VMA works with restoration and cleaning companies, along with other service businesses, throughout North America to help owners and managers develop their professional abilities and build sustained profitable businesses. Dr. Bognar will continue to facilitate The Violand CEO Forum, a reading and discussion group for small business owners to enhance their leadership and management skills, and offer customized training and team building workshops.
Dr. Holly Bognar’s experience includes that of a trainer, facilitator, business coach, and former university professor with a background in leadership, team building, business development, and strategic planning. She has designed and facilitated training curriculum for professional development workshops and team retreats for businesses, not-for-profits, and public agencies that enable participants to apply the workshop content and skill-building to their daily activities at work. Holly earned her Ph.D. in Public Administration with a concentration in organizational behavior and leadership, her Master’s Degree in Communication and Rhetoric, and her Bachelor’s Degree in Business and Organizational Communication from The University of Akron. Additional details can be found at violand.com or by calling 330.966.0700.
North Canton, OH, October 7, 2013
Violand Management to host their 2014 Restoration Estimating Classes at the Pro Football Hall of Fame in Canton, Ohio
North Canton, OH, October 4, 2013: Violand Management Associates (VMA) announced its partnership with The Pro Football Hall of Fame in Canton, Ohio to host Violand’s Restoration Estimating training program in the brand new Events Center. The Center is located inside the main Pro Football Hall of Fame building. Participants at both the March 13-14 and September 11-12 programs in 2014 will receive free entrance into the Hall immediately following the first day of class to explore the 118,000 square foot tribute to one of America’s more popular sports.
Violand’s Restoration Estimating program is facilitated by Timothy Hull, CR, and is limited to 25 participants per class. The program covers the professional side of scoping and estimating and includes training on sales, negotiation, correct pricing structures, documentation, accurately assessing damage, and presenting an estimate that minimizes change orders and negative supplements. Violand’s Restoration Estimating is approved for CEC credits from RIA and IICRC. Additional details can be found at violand.com/programs/restoration-estimating or by calling 330.966.0700.
North Canton, OH, June 12, 2013
Violand Management Associates announces “Radio Joe” Hughes and “The Z Man” Cliff Zlotnik from IAQ radio to host a live remote of their show at the 2013 Violand Executive Summit
North Canton OH, June 12, 2013: Violand Management Associates (VMA) has announced that IAQ radio will join them at The Violand Executive Summit June 20-21, 2013 in North Canton, Ohio. The premier management retreat in the restoration and cleaning industries, The Violand Executive Summit is set to have the largest attendance to date. The Violand Executive Summit draws owners and key managers from companies throughout North America. The event is being held at The University Center at Kent State University’s Stark Campus where “Radio Joe” and “The Z Man” will be live on air taking calls and texts from listeners. The show can be heard Friday, June 21 at 12:00 EST at www.iaqradio.com. Call 800.360.3513 for more information.
Any inquiries can be directed to company headquarters listed above
North Canton, OH, September 28, 2013
Violand Management Associates announces an early bird discount for the Violand Restoration Project Management training program
North Canton OH, June 12, 2013: Violand Management Associates announces an early bird discount for its signature Violand Restoration Project Management program. Regularly $3,995, if you register before December 21st, 2012, you will receive $250 off the regular price. This program instructs restoration project managers on how to increase their level of professionalism and overall profitability through planning and a better understanding of how to manage jobs efficiently and effectively.
Any inquiries can be directed Jeff Jones at 1-800-360-3513 or see www.violand.com for more details.
North Canton, OH, September 28, 2013
Violand Management Associates announces the creation of two new sales development and training programs
North Canton OH, September 27, 2012: Violand Management Associates announces the launch of two revolutionary Sales Force Development programs designed to improve the professionalism and profitability of sales professionals and managers. Tom Cline, an industry leading business advisor, will conduct these courses that cover territory management, relationship building, market specific strategies, planning, and more.
Any inquiries can be directed to company headquarters listed above
North Canton, OH, June 16, 2013
Violand Management Associates announces the launch of their new website www.violand.com
North Canton OH, June 12, 2013: Violand Management Associates (VMA) has announced that their new website www.violand.com has gone live. This site offers complete details on Violand professional training programs and advising services. It also offers visitors a number of free downloadable worksheets and access to articles and videos providing important information for growing small businesses in the restoration and cleaning industries. A new page is designed explaining the Sustained Profitable Growth System™ Violand uses to work with companies on development. Call 800.360.3513 for more information.
Any inquiries can be directed to company headquarters listed above