Climb the Next Mountain

Our advisory services and industry-leading professional training programs offer a wide range of opportunities for restoration and cleaning business owners to develop their people and to maximize their profits.

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about us

Founded in 1987, Violand Management Associates (VMA) is a leader in executive development, management training, and business performance maximization for entrepreneurial restoration and cleaning companies.

What's important is

our mission

Violand Management Associates enriches the lives of business owners and their teams by helping them achieve their goals and aspirations.


Our Values

  • Unquestioned ethics
  • Always working to better ourselves
  • Giving everything we have all the time
  • Honesty, integrity, collaboration
  • Loyalty to the present and the absent

Our Vision

Continually bettering ourselves through research, discovery, and real-world experiences while remaining dedicated and giving everything we have at all times to our clients, stakeholders, and each other.

Our Focus Is

Our Clients

Recognized in the industry as the leader in providing advanced, customized solutions while working with our clients to identify, execute, and track the results.


Management Team

Chuck founded Violand Management Associates in 1987 with the objective of helping owners of restoration and cleaning companies build profitable businesses for their long-term professional and personal success. As an author and popular keynote speaker, Chuck is a respected authority on entrepreneurial small businesses, having spent over thirty years as both a business consultant and an executive coach.

Chuck Violand


Karen’s expertise is in administration, project management, and copy editing. She has worked for small entrepreneurial companies as well as large corporations, interacting with those at all levels of business. Before joining VMA, Karen was the administration/operations manager for a fast-growing Inc. 500 company

Karen Tuersley


Tim is a leading expert on operations and organizational development in the restoration and cleaning industries. Tim works one-on-one with owners, managers, and key employees of restoration companies throughout North America.

Tim Hull, CR


Jeff has a broad range of experience in sales and marketing having held the titles of territory manager and VP. He also knows family-owned small businesses, having been a managing partner for a franchise in the hardware industry where he specialized in catastrophic restoration cost estimation.

Jeff Jones


Liz’s entire career has been in the accounting world. She started at a public accounting firm, working with clients in the construction industry before gaining experience as an accounting and property manager overseeing residential and commercial construction offices and performing tasks for all phases of construction.

Liz Kulick



Organizational Support

Much of Bre’s knowledge comes from time spent as an administrative tech for a large financial services company where she also gained experience in managing continuous improvement projects, manufacturing strategies, customer service, and organizational skills.

Bre Schmitten

Administrative Assistant

Zak joined Violand Management with a background of well-rounded experience in digital marketing, business development, and sales. He has worked in professional services and manufacturing industries, successfully implementing customized growth strategies with each organization.

Zak Martin

Marketing Lead

For most of her career, Allison worked as a retail operations manager where she oversaw the operations of a local chain of nationally recognized stores. While there, she gained a wealth of experience in customer service, new employee training, and organization.

Allison Bancroft

Programs Administrator


Business Development Advisors

Chuck is a respected authority on entrepreneurial small businesses, having spent over thirty years as both a business consultant and an executive coach. Chuck is a popular speaker, regular contributor to trade journals and newsletters, and author of the popular weekly leadership series "Monday Morning Notes

Chuck Violand

Business Development Advisor

Scott is recognized as a leading authority in human resources, organizational development, and organizational leadership, having spent most of his career in the human resources arena. He consults with numerous companies and professionals on all facets of business to help them achieve maximum growth.

Scott Tackett

Business Development Advisor

Tim is a leading expert on operations, organizational development, and project management in the restoration and cleaning industries. Prior to joining Violand Management, Tim served as both a general manager and a national disaster-response manager for two well-respected, high performing restoration companies.

Tim Hull, CR

Business Development Advisor

Bill is a highly respected coach, mentor, and entrepreneur, having spent most of his career in the restoration industry. After owning and running successful restoration companies for over thirty years, he now uses his unique insights to help businesses overcome difficult challenges and achieve their professional goals.

Bill Prosch, CR

Business Development Advisor

John is an authority in sales, sales management, and entrepreneurship, having worked for a Fortune 500 manufacturer and owned a franchise business. His experience and coaching style help clients exceed their goals in sales, cost control, and producing high-performing teams in any competitive environment.

John Monroe

Business Development Advisor

Chris is a veteran of the restoration industry, having experience as an independent claims adjuster before becoming an estimate reviewer and a district manager for the world’s largest independent claims management company. He targets sustained growth for clients through team building, conflict resolution, and data analysis.

Chris McQueen

Business Development Advisor

Christie is an accomplished executive with a comprehensive background in business development, sales and marketing, and sales management, with much of her experience coming from a well-respected restoration company in the Carolinas. While there, Christie also oversaw the company’s continuing education curriculum, as she passionately believes in furthering one’s abilities through knowledge and research. In addition to her involvement in the restoration industry, Christie also has experience in banking and small business ownership.

Christie Martin

Business Development Advisor