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February 25, 2020
Gratitude Part 2
Gratitude, Part II By Chuck Violand February 24, 2020 In addition to the obvious benefits that expressing gratitude brings not only to the recipient but also to the sender, there are more subtle benefits that can contribute to business success as well. Here are just a few. Gratitude as a retention tool. Perhaps the greatest challenge facing businesses today, especially small businesses, is attracting and keeping a committed workforce. Millions of dollars and countless hours have been spent conducting interviews with people to see what motivates them and keeps them engaged at work. Near the top of every one of these lists is that people want to feel appreciated. This doesn’t mean we need to pass out gold stars for showing up to work or pin medals on people for doing a great job. These lose their meaning if we don’t first take care of the basics like saying thank you, paying attention to people, letting them know they matter, or just simply being available to listen. Gratitude as an ego antidote. Over the years, I’ve filled quite a few pages writing about the negative impact an over-active ego has on a business. It’s destructive and avoidable. Just like our